| Conditions commerciales générales | |||
| General terms and conditions of the company | |||
| akspiele OHG, Talstr. 3-5, 34253 Lohfelden, Germany, HRA 16557, Destrict Court: Kassel, Partner: Uwe Appel and Dirk Dreher | |||
| Tel: +49 561 898768, Fax +49 561 9892071, info@akspiele.de, www.akspiele.de VAT ID.: DE 164 398 783 hereinafter called akspiele. We only work in accordance with our general terms and conditions. | |||
| 1 | Offer / Order | ||
| 1.1 | Conclusion of contract: The representation of the products in the online shop does not constitute a legally binding offer but instead an unbinding online catalogue. You place an order for the goods in the shopping basket by clicking on the “Confirm order” button. The confirmation of the receipt of order is sent immediately after sending the order. The purchase contract does not already come into effect with our confirmation of order, but only upon the delivery of the goods. The contract text shall be stored. You can view the general terms and conditions at any time here and store them on your computer or print them out. Your specific order data shall be stored, but cannot be called up via Internet for security reasons. A confirmation of order shall be sent as an email after you have made an Internet order. You have the option of changing this order, cancelling it or having the order, or the contract text, sent to you once again at any time. Email (service@akspiele.de), in writing or by phone (phone +49 561 898768, Fax +49 561 9892071). | ||
| 1.2 | Orders of goods shall be taken by us verbally (by phone), in writing (fax, email, letter) and online via our Internet shop. Subject to technical and design deviations from the details and pictures in the catalogues in our Internet shop. | ||
| 2 | Right of cancellation | ||
| 2.1 | You can cancel your contract declaration within two weeks without stating the reasons in the form of a text (e.g. letter, email or by returning the item). The term begins upon the receipt of this instruction at the earliest. The timely sending of the cancellation or the item is sufficient for the observation of the cancellation term. The cancellation shall be sent to: akspiele OHG, Talstr. 3-5, 34253 Lohfelden, Germany, Fax: +49 (0)561 9892071, Email: info@akspiele.de. You can also find details with respect to the right of cancellation in our email confirmation and on our invoice. | ||
| 2.2 | Consequences of cancellation. In the event of an effective cancellation the performances that have been received by both parties shall be returned. If you cannot entirely or only partially return the performance received or only in a poorer condition you must thus pay us compensation for lost value if necessary. In the case of items that have been given up this does not apply if the deterioration of the item can exclusively be put down to their inspection, as would, for instance, have been possible in the retail store. In other respects you can avoid the obligation to pay compensation for lost value if you does not use the item like an owner and refrain from doing anything, which would impair its value. Items that can be sent as parcels shall be returned. Items that cannot be sent as parcels shall be collected from you. You have to bear the costs of the return shipment in the event of a return shipment from a delivery of goods where the order value amounts to up to € 40.00 in total if the goods delivered correspond with those ordered. Otherwise the return shipment shall be free of charge for you. You do not have a right of cancellation for goods produced or processed based on the customer’s specification (e.g. items with engravings or with prints, items made to order or CDs or CD-Roms where the packaging has been opened. | ||
| 3 | Prices | ||
| 3.1 | The prices include VAT plus the costs of shipment. | ||
| 4 | Payment | ||
| 4.1 | We deliver against payment, cash on delivery, cash in advance, payment with a credit card or PayPal. We reserve the right to exclude individual types of payment and to only deliver them in return for cash on delivery or cash in advance. In individual cases, in particular in the case of goods which have been changed or produced based on the customer’s specifications (Chips with an imprint, items with an engraving or an imprint), we reserve the right to only deliver the goods following a downpayment or in return for cash in advance. The delivery address and the invoice address must be identical in the case of all types of payment. The payment options differ depending on the country. We always only debit credit cards on the day of delivery of the goods. | ||
| 4.2 | Goods that were sold in return for payment shall be paid within 10 days of delivery, without a deduction | ||
| 4.3 | If the purchaser defaults then he/she shall pay interest customary in banking of 5% above the base interest rate for the open accounts receivable during the period of default in accordance with Section 1 of the Discount Rate Transitory Law of 9.6.1998 (Federal Law Gazette I, page 1242). | ||
| 5 | Delivery | ||
| 5.1 | Differing delivery times can be anticipated depending on the selected type of delivery. The expected delivery times with regard to the respective type will be displayed to you and serve for your information. The delivery times can deviate in the case of some products. In the event of deviations you will find the probable delivery time directly in the product description. We shall inform you of delivery delays via email. | ||
| 5.2 | The shipment costs shall be calculated in our shop system and displayed before the order is made. | ||
| 6 | Reservation of title | ||
| 6.1 | The goods remain our property until full payment has been received. | ||
| 7 | Warranty | ||
| 7.1 | The warranty shall be based on the statutory regulations. | ||
| 8 | Data protection at akspiele OHG | ||
| We take the protection of your personal data seriously! | |||
| 8.1 | We treat all your personal data confidentially. We require at least your name, address, email and details with respect to the delivery and invoicing in order to process your queries and orders. | ||
| 8.2 | We exclusively use your inventory data to process your order. All the customer data shall be stored and processed by us whilst observing the relevant regulations of the Federal Data Protection Act (BDSG) and the teleservices data protection act (TDDSG). You have a right to information, and the correction, blocking and deletion of your stored date free of charge at any time. Please send an email to info@akspiele.de or send your demand to us by post or fax. We shall not pass on your personal data including your home address and email address to third parties without your express consent, which can be revoked at any time. Service partners who we require for the transmission of data to process the order (e.g. the shipping company commissioned with the order and the credit institute commissioned with the handling of payments) are excluded from this clause. However, in these cases the scope of the transferred data shall be restricted to the necessary minimum. We employ technical and organisational security measures to protect your data that is administered by us against chance or intentional manipulation, loss, destruction or being accessed by persons not entitled to do so. Personal data shall be transmitted in encrypted form (128 bit SSL). | ||
| 8.3 | Notices with respect to cookies: Cookies are necessary for interactive purchases via the internet in our shop. We solely employ this technology for your purchase in our shop. A random number is generated, which shall be stored in a file called a cookie during your purchase. The cookie shall be deleted again as soon as you leave our website. You can administer the acceptance of the cookies of our page in your browser and if necessary block this (then the order will not work). | ||
| 8.4 | Credit investigation: In the cases of delivery in return for payment data shall, if necessary, be exchange with your consent with InFoScore Consumer Data GmbH, Rheinstr. 99, 76532 Baden-Baden and Informa Unternehmensberatung GmbH; Freiburger Str. 7, 75179 Pforzheim in order to inspect your credit-worthiness. If necessary you can consent to this credit investigation or reject it during the ordering process. | ||
| 9 | Place of jurisdiction | ||
| 9.1 | German law shall exclusively apply whilst excluding the UN Sales Convention for all the differences of opinion and legal disputes in conjunction with this business relationship. In the event that the ordering party does not have a domestic place of residence or place of abode or this is not known to akspiele OHG and/or the ordering party is a businessman/woman then Kassel shall be agreed upon as the place of jurisdiction. | ||
| Do you still have any questions with respect to our general terms and conditions and or the data protection? If yey then please contact us by email (service@akspiele.de), or in writing or by phone (phone +49 561 898768). |