Withdrawal

You can cancel your contract declaration within two weeks without stating the reasons in the form of a text (e.g. letter, email or by returning the item). The term begins upon the receipt of this instruction at the earliest. The timely sending of the cancellation or the item is sufficient for the observation of the cancellation term. The cancellation shall be sent to: akspiele OHG, Talstr. 3-5, 34253 Lohfelden, Germany, Fax: +49 (0)561 9892071, Email: info@akspiele.de. You can also find details with respect to the right of cancellation in our email confirmation and on our invoice.

Consequences of cancellation.

In the event of an effective cancellation the performances that have been received by both parties shall be returned. If you cannot entirely or only partially return the performance received or only in a poorer condition you must thus pay us compensation for lost value if necessary. In the case of items that have been given up this does not apply if the deterioration of the item can exclusively be put down to their inspection, as would, for instance, have been possible in the retail store. In other respects you can avoid the obligation to pay compensation for lost value if you does not use the item like an owner and refrain from doing anything, which would impair its value. Items that can be sent as parcels shall be returned. Items that cannot be sent as parcels shall be collected from you. You have to bear the costs of the return shipment in the event of a return shipment from a delivery of goods where the order value amounts to up to € 40.00 in total if the goods delivered correspond with those ordered. Otherwise the return shipment shall be free of charge for you. You do not have a right of cancellation for goods produced or processed based on the customer’s specification (e.g. items with engravings or with prints, items made to order or CDs or CD-Roms where the packaging has been opened.